App Support
Welcome to MoodTail Support! We're here to help you get the most out of your pet care tracking experience.
📱 Getting Started
First Time Setup
- Create Account: Sign up with email, Google, Apple, or Facebook
- Add Your Pet: Create profiles for all your furry friends
- Start Tracking: Begin logging daily activities, moods, and health data
- Explore AI Features: Try breed identification, speech translation, and virtual vet
🔧 Troubleshooting
Q: The app won't let me sign in
- Check your internet connection
- Verify your email and password are correct
- Try the "Forgot Password" option
- Force close and restart the app
Q: My pet's photos aren't uploading
- Ensure camera and photo library permissions are enabled
- Check if you have sufficient storage space
- Try taking a new photo directly in the app
- Restart the app if the issue persists
Q: AI features aren't working properly
- Ensure you have a stable internet connection
- Try using high-quality, well-lit photos
- AI results are for entertainment - accuracy may vary
- Contact support if features consistently fail
Q: How do I delete my account?
- Go to Settings → Account → Delete Account
- Or contact support for assistance
- Note: This action is permanent and cannot be undone
🌟 Features Overview
Core Tracking
- Daily Activities: Feeding, exercise, play, sleep tracking
- Health Monitoring: Weight, medications, vet visits
- Mood Tracking: Record your pet's emotional state
- Timeline View: Visual history of your pet's activities
AI-Powered Features
- Breed Identification: Identify your pet's breed from photos
- Pet Speech Translation: Fun translation of pet sounds
- Virtual Veterinarian: General pet care advice (not medical diagnosis)
- Smart Insights: AI-generated care recommendations
Social Features
- Photo Sharing: Share pet photos to social media
- Activity Sharing: Export timeline data
- Progress Reports: Track your pet's health over time
🔒 Privacy & Security
- Your pet data is encrypted and securely stored
- We never sell your personal information
- You control what data you share and with whom
- Review our Privacy Policy for details
📋 System Requirements
- iOS: iPhone running iOS 13.0 or later
- Storage: At least 100MB available space
- Internet: Required for AI features and data sync
- Permissions: Camera, Photos, Microphone (optional)
🚨 Still Need Help?
If you're experiencing issues not covered here, please don't hesitate to contact our support team. We typically respond within 24 hours.