Privacy Policy

1. Information We Collect

1.1 Personal Information

When you create an account, we collect:

• Account Information: Email address, name, password
• Profile Information: Optional profile details you choose to provide
• Authentication Data: Login credentials and session information

1.2 Pet Information

You provide information about your pets including:

• Pet Profiles: Name, species, breed, age, weight, gender
• Health Data: Medical history, medications, vet visits
• Activity Data: Feeding, exercise, play, and other daily activities
• Photos and Videos: Images and videos of your pets
• Behavioral Data: Mood tracking, personality assessments

1.3 Usage Information

• App Usage: Features used, time spent, navigation patterns
• Device Information: Device type, operating system, app version
• Log Data: IP address, access times, error logs
• Analytics: App performance and user interaction data

1.4 AI-Generated Content

• Photos: Images you upload for AI analysis
• AI Outputs: Generated content from our AI features
• Voice Data: Pet sounds recorded for speech analysis (if used)

2. How We Use Your Information

Purpose	Data Used	Legal Basis
Provide core app functionality	Account, pet, and activity data	Contract performance
Generate AI insights	Pet photos, behavior data	Legitimate interests
Improve our services	Usage analytics, feedback	Legitimate interests
Customer support	Account and usage information	Contract performance
Security and fraud prevention	Log data, device information	Legitimate interests

2.1 Core Features

• Track and display your pet's daily activities and health metrics
• Generate personalized insights and recommendations
• Provide AI-powered features like speech translation and breed identification
• Enable data synchronization across your devices

2.2 Service Improvement

• Analyze usage patterns to improve app performance
• Develop new features based on user needs
• Train AI models to provide better results
• Fix bugs and technical issues

3. Information Sharing and Disclosure

3.1 Service Providers

• Cloud Storage: Supabase for secure data storage and authentication
• AI Services: Third-party AI providers for image analysis and text generation
• Analytics: App analytics services to understand usage patterns
• Customer Support: Support platforms to assist with user inquiries

3.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or abuse of our services
• Enforce our Terms of Use

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to this privacy policy.

4. Data Security

4.1 Security Measures

• Encryption: Data in transit and at rest is encrypted
• Access Controls: Strict access controls limit who can view your data
• Regular Audits: Security practices are regularly reviewed and updated
• Secure Infrastructure: We use enterprise-grade cloud security

4.2 Data Retention

• Account data is retained while your account is active
• Activity and pet data is kept to provide ongoing insights
• You can request deletion of your account and associated data
• Some data may be retained for legal or security purposes

5. Your Privacy Rights

5.1 Access and Control

• Access: View and download your personal information
• Correction: Update or correct inaccurate data
• Deletion: Request deletion of your account and data
• Portability: Export your data in a readable format

5.2 Communication Preferences

• Opt out of promotional communications
• Choose notification preferences within the app
• Control sharing of usage analytics

5.3 Regional Rights

Depending on your location, you may have additional rights under laws such as GDPR, CCPA, or other privacy regulations.

6. Children's Privacy

• MoodTail is not intended for children under 13
• We do not knowingly collect information from children under 13
• If we learn we have collected such information, we will delete it promptly
• Parents should supervise children's use of our app

7. International Data Transfers

• Your data may be processed in countries other than your own
• We ensure appropriate safeguards are in place for international transfers
• Data processing complies with applicable privacy laws
• You consent to such transfers when using our service

8. Cookies and Tracking

• We use cookies and similar technologies for authentication and preferences
• Analytics cookies help us understand how users interact with our app
• You can control cookie preferences through your device settings
• Some features may not work properly if cookies are disabled

9. Third-Party Links and Services

• Our app may contain links to third-party websites or services
• This privacy policy does not apply to third-party services
• We encourage you to review the privacy policies of any third-party services
• We are not responsible for third-party privacy practices

10. Changes to This Privacy Policy

• We may update this privacy policy from time to time
• Material changes will be communicated through the app or email
• The "Last Updated" date will reflect the most recent changes
• Continued use after changes constitutes acceptance